Customer advisor/administration specialist (80-100%)

The copyright company ProLitteris connects business and culture. As the official collecting society for text and images, we represent authors' rights, publishing rights and image rights in Switzerland and abroad. We ensure the collection of royalties from schools, companies, libraries, radio and TV broadcasters and the art market. We define tariffs and negotiate licenses. The income is distributed in accordance with the rules to media and book publishing houses, authors, artists, photographers, illustrators and translators. 

We offer you the opportunity to contribute in a targeted way where your strengths and interests lie. The focus of your work can be on rights management and the distribution of royalties to our members or on collecting the copying levies from organizations. 

In addition to this varied position, you also ensure expert and efficient advice in the cross-team customer service. To this end, you work closely with the team management and with subject-matter experts in our company and have access to the executive management of ProLitteris at all times.

What awaits you

• A dynamic role in a performance-oriented environment that continuously develops its processes as part of the digitalization strategy
• Support during onboarding as well as for your general personal development
• Participation in projects for the continuous improvement of business processes 
• Meaningful and varied work at the interface between culture and business
• A central workplace in the heart of Zurich and an open home office policy 
• Attractive working conditions in a convincing overall compensation model 
• A well-established working and communication culture with committed people

What you bring

• Completed vocational training in commerce
• At least 3 to 5 years of professional experience
• A critical basic attitude and enjoyment of continuous improvements
• Confident German language skills, both spoken and written, and basic knowledge of French and/or Italian
• A team player, friendly and service-oriented in dealing with customers, 
• An independent and precise way of working
• Reliability, flexibility, resilience and the desire to develop further

For information about this exciting role, our operational director, Antonietta Del Re, is at your disposal antonietta.delre@prolitteris.ch.